The Delta Software Technology group brings together a highly experienced group of IT professionals that have proven their ability and commitment to work together in supporting the long-term needs of their customers in building and maintaining mission-critical applications.
Delta's products are the implementation of 500+ man years of experience in enterprise application development gained over more than 35 years. This in-depth practical experience of building and supporting software tools has allowed Delta to implement a smoothly operating, documented and automated support process.
Support services are provided under the terms of a maintenance contract that provides access to a range of support services and any necessary patches for reproducible problems. Support is managed at three levels:
The Delta support organization works closely with customer project teams to understand the project schedule to ensure expedited support response at critical phases of the project, for example prior to production handover.
Delta’s products are built on world-beating generator technology that implements the latest research from industry and academia. Delta makes selected emerging technologies freely available to the global academic and developer communities to gain early feedback and to help build rock-solid enterprise products.